Privacy & Security

Privacy Philosophy

The following is the Privacy Policy of Borel Private Bank & Trust Company, a division of Boston Private Bank & Trust Company ("Borel" or "we" or "the Bank"). We value your privacy and recognize the sensitivity of your personal information. Our employees share the same concerns. Together, we work towards protecting your privacy. We have carefully crafted our Privacy Policy to address any concerns you might have, and to assure you that your nonpublic personal financial information will be treated carefully and appropriately.

Collection and Use of Information

Visitors to the Bank's website can learn about the Bank's products and services without providing any personal information. The Bank does not store or retain any information about visitors to the Bank's website unless the visitor is a Bank client and a subscriber to Online Banking, which is the only transactionable area of the website. Boston Private Bank & Trust Company also does not knowingly collect any personal information from minors through our website.

The Bank does not disclose information about its clients to anyone, except as permitted or required by law, or in accordance with our Consumer Privacy Notice. For example, the Bank may share information with unaffiliated companies as permitted or required by law, in the normal course of our business, such as with consumer reporting agencies and government agencies when legally required or permitted in connection with fraud investigation and litigation, in connection with acquisitions and sales, and at the request or with the permission of the client.

Nonpublic Personal Information ("Personal Information") may include your name, address, social security number, assets, and income, as well as your account balance, payment history, the identity of parties to your transactions, credit card usage, creditworthiness and other information. We may provide your Personal Information to certain entities with which we have confidentiality agreements, as necessary to process, maintain and service your accounts and/or applications.

How We Protect Your Personal Financial Information

We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your Personal Information, pursuant to the Security Standards as set forth here. Other than as set forth herein, we restrict access to Personal Information about you to those employees who need to know that information to provide products or services to you.

Website Monitoring

Like most websites, the Bank's website ("site") uses "cookies" to allow you to move more quickly through the site. Cookies are small text files websites can use to recognize repeat users and facilitate their ongoing access to and use of the site. We will not use cookies to collect personally identifying information, but only to collect information related to the characteristics of your computer, or when and how you reached the site. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. They do not pose a threat to a user's system or files. We use this information only for purposes of planning and tracking, as well as assessing the technical function of the site. By understanding how the site is accessed, we can continually improve it to respond to user's interests. However, BPBTC cannot control the use of cookies by advertisers or third parties hosting data for the Bank. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to enable you to use certain features on the site.

We reserve the right to perform statistical analyses and profiling of user behavior and characteristics in order to measure interest in and use of the various areas of the site and to inform third parties of such information. We will collect only aggregate data from these analyses to third parties; no personally identifiable information will be collected.

The site may provide you with links to the websites of third parties. In the event you choose to access such websites, we are not responsible for any actions or policies of such third parties. We recommend that you check the applicable privacy policy of such party before providing personally identifiable information to it, as its privacy policy may differ from ours.

Changes in Our Privacy Policy

Any changes to our Privacy Policy will be posted on this page so that you are always aware of our Policy.

How to Contact Us

We welcome your questions or comments. Please contact us at 617-912-1900, or send us a message online by clicking here for general website feedback or questions.

Thank you for visiting the Borel Private Bank & Trust Company website.

NOTICE: By clicking “continue“ you will be taken to a website that may offer a different privacy policy and level of security.